Shipping Info

 

PLEASE BE ADVISED: ALL & ANY ORDERS THAT HAVE A LOW, MEDIUM OR HIGH FRAUD-RISK ALERT WILL BE CANCELLED & PAYMENTS WILL BE RETURNED BACK TO THE PURCHASER. THERE ARE ABSOLUTELY, POSITIVELY NO EXCEPTIONS. 

 

PACKAGE DELAYS:
DUE TO THE CURRENT PANDEMIC, THERE ARE NATIONAL DELAYS WITHIN THE USPS. MOST PACKAGES WILL BE LATE ARRIVING TO IT'S DESTINATION. WE ASK THAT YOU TRACK YOUR PACKAGE TO CHECK THE TRANSIT HISTORY  PRIOR TO REACHING OUT TO US.
ALL PACKAGES ARE  DELAYED NATIONALLY.
THANK YOU
YOUR MAXLUXE STUDIOS FAMILY


TO TRACK YOUR ORDER,PLEASE HAVE YOUR TRACKING NUMBER HANDY AND CLICK HERE:
TOOLS.USPS.COM/GO/TRACKCONFIRMACTION_INPUT


- ALL ORDERS REQUIRE A FLAT SHIPPING FEE $8.00 (DOMESTIC SHIPPING ONLY).
-SELECT INTERNATIONAL SHIPPING.
- MOST ORDERS WILL SHIP WITHIN 24-48 HOURS VIA USPS
- HOLIDAYS & SALE DAYS MAY TAKE UP TO SEVEN (7) BUSINESS DAYS.
.- YOU WILL RECEIVE AN EMAIL ONCE YOUR ORDER HAS BEEN SHIPPED (TRACKING NUMBER INCLUDED) PLEASE ALLOW 24-48 FOR TRACKING UPDATE.
- ORDERS PLACED BEFORE 3:00PM EST WILL BE PROCESSED THAT BUSINESS DAY*
- ORDERS PLACED AFTER 3:00PM CST WILL BE PROCESSED ON THE FOLLOWING BUSINESS DAY*.
- BUSINESS DAYS ARE MONDAY-FRIDAY.
- SUCCESSFULLY PLACED ORDERS WILL RECEIVE AN EMAIL CONFIRMATION WITH ORDER DETAILS.
​- IF YOU DO NOT RECEIVE A CONFIRMATION EMAIL, PLEASE CHECK YOUR SPAM/JUNK FOLDER FIRST. IF YOU CANNOT LOCATE THE EMAIL, REACH OUT TO US AT CUSTOMERHELP@MAXLUXESTUDIOS.COM
-WE DO SHIP TO PO BOXES.
- DUE TO THE CURRENT PANDEMIC, WE CANNOT SHIP EXPEDITED ORDERS AS WE CANNOT GUARANTEE DELIVERY DATES.
- IN TIMES OF HIGH VOLUME (NEW RELEASES, SALES & RESTOCK DATES) PROCESSING & SHIPPING CAN TAKE BETWEEN 5-7 DAYS WITH TRACKING NUMBERS UPDATING 24-48 HOURS AFTER 'SHIPPED' EMAILS ARE SENT.

*BLACK FRIDAY & CYBER MONDAY*
- BECAUSE PRODUCTS ARE HEAVILY DISCOUNTED DURING THIS TIME, THE FLAT SHIPPING FEE WILL APPLY TO ALL ORDERS UNLESS THERE IS A "FREE SHIPPING" PROMO. OUR $50+ FREE SHIPPING PROMO DOES NOT APPLY DURING THIS TIME.

- FOR BLACK FRIDAY & CYBER MONDAY SALES PLEASE EXPECT PROCESSING & SHIPPING TIMES BETWEEN 7-10 BUSINESS DAYS WITH TRACKING NUMBERS UPDATING 24-48 HOURS AFTER 'SHIPPED' EMAILS ARE SENT . WE APPRECIATE  YOUR  PATIENCE DURING THOSE TIMES.

​ANY OTHER QUESTIONS,  PLEASE FEEL FREE TO EMAIL US AT CUSTOMERHELP@MAXLUXESTUDIOS.COM. PLEASE EXPECT A RESPONSE WITHIN 48 HOURS FROM SENT EMAIL.